Privacy Policy

Last Updated: 18/02/2024

Welcome to Painting Dreams (the "Website"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy. Please take the time to read this document carefully.

Information We Collect

1. Personal Information
   When you make a purchase or attempt to make a purchase through our Website, we collect certain personally identifiable information, including but not limited to your name, email address, phone number, billing and shipping addresses.
2. Automatically Collected Information
   We may gather information about your device, browsing actions, and patterns on our Website. This may include your IP address, browser type, referring/exit pages, and operating system.
3. Cookies
   Our Website uses cookies to enhance your browsing experience. These are small data files stored on your device that help us improve our services and provide a more personalised experience. View more information about the cookies we use.

How We Use Your Information

1. Order Processing
   We use your personal information to process and fulfil your orders, including order confirmation, shipping, and customer support.
2. Communication
   If you choose to opt in to the Painting Dreams mailing list, from time to time we will send you newsletters and updates about our products. You have the option to opt-out of these communications at any time.
3. Improving User Experience
   We analyse data to better understand how users interact with our Website, allowing us to enhance and personalise your experience. We use Google Analytics in order to carry out this analysis. You can read the Google Analytics privacy policy here.
4. Legal Compliance
   We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

How We Protect Your Information

We employ industry-standard security measures to protect your personal information. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Choices

1. Opt-Out
   You have the option to opt-out of receiving promotional communications by following the unsubscribe instructions provided in our emails.
2. Cookies
   You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features on our Website.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our Website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@paintingdreams.co.uk.